1. Introduction
Known Distance Holdings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NFT platform and services.
By accessing or using our platform, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Wallet addresses and cryptocurrency transaction data
- Blockchain public keys and signatures
- Identity verification information (KYC data when required)
- Payment and billing information
- Profile information (username, bio, profile picture)
2.2 Usage Data
We automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time and date of access
- Referring website addresses
- NFT creation, purchase, and sale activity
2.3 Blockchain Data
As a blockchain-based platform, certain information is publicly available on the blockchain, including wallet addresses, transaction history, and NFT ownership records. This data is immutable and cannot be deleted once recorded on the blockchain.
3. How We Use Your Information
We use collected information for the following purposes:
- Providing and maintaining our NFT platform services
- Processing transactions and managing your account
- Verifying your identity and preventing fraud
- Complying with legal obligations and regulatory requirements
- Communicating with you about your account and platform updates
- Improving our services and user experience
- Detecting and preventing security incidents
- Enforcing our terms and conditions
- Providing customer support
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:
- Contract Performance: Processing necessary to provide our services
- Consent: You have given explicit consent for specific purposes
- Legal Obligations: Compliance with legal requirements (KYC/AML)
- Legitimate Interests: Fraud prevention, security, and service improvement
5. Data Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with:
- Payment processors and financial institutions
- Blockchain network providers
- Cloud storage and hosting providers
- Analytics and marketing platforms
- Identity verification services (KYC providers)
- Email and communication service providers
5.2 Legal Requirements
We may disclose your information to comply with legal obligations, respond to lawful requests from authorities, protect our rights and safety, enforce our policies, or investigate fraud and security issues.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Account Information: Retained while your account is active and for 7 years after closure for legal compliance
- Transaction Data: Retained for 7 years for tax and regulatory purposes
- KYC Data: Retained for 5 years after account closure as required by AML regulations
- Blockchain Data: Permanent and immutable on the blockchain
- Marketing Data: Until you withdraw consent or request deletion
7. Your Privacy Rights
7.1 GDPR Rights (EEA Residents)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal exceptions)
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
7.2 CCPA Rights (California Residents)
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Equal service regardless of privacy rights exercise
7.3 How to Exercise Your Rights
To exercise your privacy rights, contact us at privacy@knowndistance.com. We will respond to your request within 30 days. You may be required to verify your identity before we process your request.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response and breach notification procedures
- Secure blockchain infrastructure
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction.
For EEA residents, we ensure appropriate safeguards through Standard Contractual Clauses (SCCs) approved by the European Commission when transferring data outside the EEA.
11. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. Third-Party Links
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on our platform
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
- Requiring re-acceptance through our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Known Distance Holdings
Email: privacy@knowndistance.com
Data Protection Officer: dpo@knowndistance.com
Address: [Company Address]
For EEA residents, you also have the right to lodge a complaint with your local supervisory authority if you believe we have not addressed your concerns adequately.
15. Consent and Acknowledgment
By using the Known Distance platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You also consent to the collection, use, and disclosure of your personal information as described herein.